Twitter Work From Home Jobs (Customer Support) $75000/Year

How you’ll make an impact (position summary):

We’re searching for individuals who shine in customer service interactions! You will frequently engage with parents and customers, providing expert advice and support across various aspects of our website and curriculum, through phone, live chat, email, and social media conversations. We’re looking for someone proactive, trustworthy, empathetic, and patient, with the ability to handle difficult customer situations and turn a negative experience into a positive one. You should be skilled in written and verbal communication, have strong typing skills, and be able to work well with team members and external customers.

Remote Data Entry, No Experience, $40/hr, Part-Time
Virtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree

What you’ll do (responsibilities):

• Communicate with customers via online live chat, answer emails and phone calls, and/or respond to customers on different social media.

• Analyze and anticipate customer needs and recommend appropriate solutions or products.

• Make judgment calls to resolve customer issues, ensuring satisfaction efficiently.

• Work with various teams to deliver a cohesive customer experience.

• Maintain accurate and detailed records of customer interactions and transactions.

• Collect feedback to improve our services and marketing initiatives.

You may be a good fit if you have (requirements):

• Strong proficiency with technology and aptitude to learn new technologies and processes quickly

• Ability to type at least 45 words per minute

• Excellent attention to detail

• Strong problem-solving and critical-thinking skills

• Strong interpersonal and communication skills

• Growth mindset and motivated by constructive feedback

• Proven ability to work independently, manage schedules, and meet deadlines

• Highly motivated, proactive, and seeks opportunities for continuous improvement

• High standards of integrity and transparency

• Access to a computer/laptop (camera preferred) and reliable high-speed internet connection

What makes you stand out (nice-to-haves):

• A minimum of 2 years of customer service experience

• Your own unique talents! Your background has given you a unique perspective and set of skills that might not be listed here but may still be transferable to this role. If you don’t meet 100% of the qualifications outlined above, we still strongly encourage you to apply.

What you’ll love about working at Miaplaza:

• You’ll be part of a mission-driven team dedicated to innovative education solutions for children who learn in diverse ways.

• Our 100% remote team can work from any productive location within the U.S.

• We promote flexibility and work with employees to create a schedule that works around their lives!

• Full-time employees are eligible for health, dental, and vision insurance, inclusive of specialty care options like fertility benefits and chiropractic care, FSA, HSA, and life insurance.

• All employees are eligible for a 401(k) retirement plan with employer match, Paid Time Off (PTO), floating holidays, parental leave, and other perks and benefits.

• We invite your family and friends to join our journey! All employees receive free site memberships and discounted MOHS tuition for the children in their household, plus two additional memberships for other children in their lives.

• You’ll collaborate with colleagues on challenging and rewarding projects, and connect through community and culture events.

Ready to apply?

Please start by submitting your application and resume. The hiring process varies by position but generally includes assessments, a phone call interview, an assignment, and a final video interview. Reflecting our commitment to our students, we prioritize accessibility and inclusivity within our hiring practices and team. Please contact HR if you need accommodation at any point during hiring or employment. Twitter is an E-Verify participating employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws and regulations.